A procedure is a set of step-by-step instructions that guide employees on how to perform specific tasks or activities, ensuring consistency and efficiency. They are detailed guides that explain the sequence of actions required to complete a task and are crucial for maintaining quality, compliance, and operational efficiency.
An IT procedure is a detailed, step-by-step instruction set that guides the implementation of IT policies, ensuring consistent and effective execution of IT tasks and processes within an organization. They translate high-level IT policies into actionable steps, providing clarity and direction for IT staff and users.
